How Custom Orders Work - Sending In Shoes


1. Reserve Your Spot

Monthly Orders - Glory's Outpost accepts 30 orders per month - or roughly 8 pairs of shoes a week to customize.

Reserve - At the beginning of each month, order slots will open. Reserve your spot by ordering as quickly as possible!

2. Submit Your Design

Model - Select a model from the catalog that you are ordering your custom design for.

Checkout - The design submission is completed during checkout. This ensures that your design order matches your order number. Please include as much detail as you would like!

3. Mail Your Birkenstocks

Instructions - After ordering, you will receive an email with instructions for sending in shoes. Send in your shoes and complete the attached tracking form when you receive a tracking number.

New Shoes - After ordering, mail a pair of NEW Birkenstocks to Glory's Outpost. Used or old shoes cannot be accepted!

Name - Please include your name on the outside of the package as the recipient, so that I know it is yours when it arrives!

Source - These shoes can be mailed in directly from Birkenstock, a trusted retailer, or they can be a personal pair that have only been worn a few times. This ensures the best finished results!

Timeline - Please place an order for your shoes within 7 days of ordering your design. The quicker they arrive, the faster I can customize them!

4. Customization

Turnaround - After your shoes arrive at the outpost, my turnaround time is 1-4 weeks depending on where your order is in the queue.

Received - You will receive an email that your shoes have been received when they arrive.

Design Questions - If you have something you would like to add to your design, please reach out to me through email!

5. You receive your shoes!

Mail Back - After your shoes have been customized, they will be mailed back to you!

Arrival - Shipping times vary depending on chosen shipping service. You will be provided with a tracking number via email!